CEX IO Reviews Read Customer Service Reviews of cex.io 5 of 886

Some fees are a percentage of the total transaction, and others are both a percentage and a flat dollar amount. After easily depositing funds, I faced a complete roadblock during the withdrawal process. Despite providing credit card selfies that clearly matches my account details, my requests CEX.io Review were repeatedly denied without a valid reason. I’m left with no choice but to escalate the matter and file a formal dispute to recover my funds. The ‘Instant Buy’ function makes it straightforward to buy popular cryptocurrencies like Bitcoin while the $20 minimum deposit is low.

• Safety is a must for any crypto exchange, and it’s one area where CEX.IO excels.
• But this compensation does not influence the information we publish, or the reviews that you see on this site.
• They also offer discounts to users who hold their native token, KRAKEN.
• CEX.io is one of the biggest and most popular cryptocurrency exchanges out there, so it’s natural that people want to know if it’s safe to use.

Can You Demo Trade Crypto On CEX.IO?

In terms of customer support, CEX.IO offers an online help center, email and live chat support. While this is fairly common among crypto exchanges, the lack of phone support is a significant shortcoming. Customers have questions that don’t always fit neatly into a help center post or a live chat conversation. CEX.IO and many others in the crypto industry would be wise to add phone support to their customer service arsenal. CEX.IO also offers staking, which allows customers to earn rewards on their holdings of a particular cryptocurrency as transactions are validated in that coin. CEX.IO doesn’t charge a fee for staking, but you won’t be able to stake Ethereum, one of the most popular cryptocurrencies.

Cexio is the most secure crypto…

The exchange also provides a Crypto Insurance policy that covers up to $250,000 worth of digital assets stored on the platform against theft and hacking. In addition, CEX.io has a Security page that provides more details about the platform’s security measures. Regulatory compliance is a big thing for the platform, which is why it follows KYC/AML guidelines. All account holders have to verify their identity before they can start trading on the exchange. This process includes providing CEX.io with a government-issued ID and your personal information. It’s not as well-known as Coinbase or Binance, but if you’ve been in the industry for a while, you’re familiar with CEX.io.

Countries not supported for wire transfers:

This makes it much more economical to buy Bitcoin on CEX.IO using a bank deposit to fund your account. Which one you’ll see depends on which payment method you’re using. CEX.IO currently offers 50% off fees for GBP deposits using a UK-issued credit card. To make a deposit via bank transfer, you’ll need to verify your address. The upside of using the platform is that the fees are much lower. Just for comparison, while fees on a brokerage trade can reach up to 7%, fees on the trading platform reach 0.25% at max.

CEX.IO Review: Account Verification

I like the way the app looks generally, although I believe it should have more exchange features and be like an exchange. I have been a client https://www.tokenexus.com/zec/ for several years and never had a problem. I am fairly new to crpyro and Cex.io has been smooth process signing up along.with verification.

• Bankrate is compensated in exchange for featured placement of sponsored products and services, or your clicking on links posted on this website.
• CEX.IO offers several payment options, including the following.
• Since it launched in 2013, more than five million traders have deposited over $7.5 billion.
• Real-time notifications of orders being executed or canceled are also presented on the screen and you can set customized price alerts.